Legal

Privacy Policy

Last updated: March 2026

The short version: We collect minimal data, we never ask for your Twitter password, and we never sell your information to anyone. Your privacy matters to us.

๐Ÿ” 1. Information We Collect

We collect only the minimum information necessary to deliver our services: your Twitter username (public information), your contact information (Telegram or WhatsApp handle), and payment details as needed. We do not collect passwords, email addresses (unless voluntarily provided), or any private account data.

๐Ÿ“‹ 2. How We Use Your Information

Your information is used solely to deliver the services you ordered, communicate with you about your order, provide customer support, and improve our service quality. We do not use your information for marketing purposes unless you explicitly opt in.

๐Ÿšซ 3. Information We Don't Collect

We never collect or request: Twitter passwords or login credentials, private messages or DMs, email addresses (unless you provide one), credit card numbers directly (payments handled by secure third-party processors), or any information beyond what's needed to complete your order.

๐Ÿค 4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only when required by law, to protect our rights, or with service providers who assist in delivering our services (e.g., payment processors) under strict confidentiality agreements.

๐Ÿช 5. Cookies & Tracking

Our website uses minimal cookies for basic functionality (session management, remembering preferences). We do not use tracking cookies for advertising purposes. We may use anonymous analytics to improve our website experience.

๐Ÿ” 6. Data Security

We implement industry-standard security measures to protect your information. All communications through Telegram and WhatsApp are end-to-end encrypted by those platforms. We regularly review our security practices and limit access to customer data to authorized personnel only.

โฐ 7. Data Retention

We retain order information for as long as necessary to provide our services and fulfill our replacement guarantees (as long as needed to support our lifetime guarantee). After that period, we retain only minimal records for legal and accounting purposes. You may request deletion of your data at any time.

๐Ÿ‘ค 8. Your Rights

You have the right to: access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, opt out of any marketing communications, and receive a copy of your data in a portable format. To exercise these rights, contact us via Telegram or WhatsApp.

๐Ÿ“ง 9. Contact Us

For any privacy-related questions or requests, contact us via Telegram (@pepeagency) or WhatsApp (+1-(717) 550-1675). We take all privacy concerns seriously and will respond promptly.