We stand behind our quality. Here's exactly how our guarantees work.
Our philosophy: We either deliver what we promised, or you get your money back. No negotiations, no excuses, no runaround. Simple as that.
Every follower order comes with a lifetime replacement guarantee. If any followers drop at any time of delivery completion, simply contact us and we'll replace the lost amount at no additional cost. No questions asked. This guarantee activates automatically when your order is delivered.
You are eligible for a full refund if: we fail to begin delivery within 48 hours of payment, we deliver significantly less than what was ordered and cannot resolve the discrepancy, or the service quality does not match what was promised. Refund requests must be submitted within 14 days of payment.
Contact us through Telegram (@pepeagency) or WhatsApp (+1-(717) 550-1675) with your order details. We review all refund requests within 24 hours and process approved refunds within 3-5 business days back to your original payment method.
Refunds may not be available if: the order has been fully delivered as promised, your Twitter account was suspended or deleted (not caused by our services), more than 14 days have passed since payment, or you violated our Terms of Service. Partial refunds may be offered for partially delivered orders.
If you can demonstrate that another service provides higher quality followers than NondropFollow, we will credit $250 to your account. This guarantee reflects our confidence in the quality of our network. To claim, provide proof of a competing service's delivery alongside our delivery for comparison.
We've processed over 50,000 orders with a refund rate under 1%. Most issues are resolved through our replacement guarantee before a refund is ever needed. We believe in building long-term relationships with our customers, and fair policies are the foundation of that trust.